I help imagine, create & refine user experiences. And I help organisations gain the expertise to do it themselves.
More or less everything related to UX and service design is in my toolbox.
How may I help you?
Advice on your UX challenges
- I can help you get the most out of your UX budget
- Find the process that suits your problem and skills
- No matter which app, website, system, device or screen size
Plan & manage UX projects
- I can ensure successful execution and measurement of your UX activities
- Clarify your needs and your project’s goals internally in order to focus and specify your project
- Recommend methodology and plan activities
- Shortlist and/or hire external consultants
… I participate as far in the process as you need me to
Boost your UX team
- I share knowledge, listen and inspire in order to bring your internal team to their next level
- Establish UX practices in organisations
- Set up super-efficient user input routines internally based on qualitative and/or quantitative data
- Training and supervision
Do all kinds of user explorations
- Pilot testing of concepts – qualitative and quantitative data collection methods
- User research – various approaches to oversee all interactions in the customer/user life cycle
- Service design – output could be customer or user journeys
- User testing and workshops
- Evaluation of information architecture and usability
Sounds like gibberish?
Let’s talk about the problem
you want to solve instead