
Understanding
user needs
…results in higher conversion rate, fewer calls to support, greater customer loyalty and more positive SoMe coverage. Overall it makes your service better value and cheaper to run.
It also just makes the world a better place. That’s good too!
That’s why I wanna keep sharing user experience knowledge.

Are you …
- Unsure which research method that suits your purpose best?
- In need of somebody to focus or define your next user centred project?
- Going to establish UX practices in your organisation?
- Eager to do super efficient user testing yourself?
- Looking for experienced consultant to do all kinds of user explorations?
#bastardUX?!
